Frequently Asked Questions (FAQ)

Answers to Your Most Common Questions About Our Natural Cleaning Services

How do I prepare for my Home Cleaning Service

To help us provide the best service possible, here are a few simple things you can do before we arrive:

  1. Please share any instructions on how to enter your home, including keys or codes.
  2. Tidy up any items that might be lying around, as well as any important documents like bills.
  3. As mentioned during your estimate, please secure your valuables. This helps ensure nothing gets lost or damaged—and it gives us both peace of mind!
  4. If you have pets, please make sure they’re in a safe, comfortable spot during our visit.
  5. If there are any areas that need special attention, we’d love to know in advance! A quick email or note will help us plan accordingly, and we may need to adjust our timing to accommodate your request.

We want your home to be sparkling and feel just right for you!

Do I need to be home during the cleaning?

Nope, you don’t have to be home! Many of our clients prefer to be out while we work because of their busy schedules. But if you are home, that’s totally fine too—we’ll work around you to make sure you always have a clean, free space to enjoy!

How much of my home will you clean?

As much or as little as you'd like! Only need the floors done? We’ve got it covered. Want the whole house, including the garage, sparkling clean? We can do that too! It's totally up to you—we can stick to a budget or add in some extra projects if you need. Whatever works best for you!

Are your services pet-friendly?

Absolutely! We understand that as a pet owner, you may have a little extra cleaning to do. Just let us know during your estimate, and we’ll take care of it. Many of our staff are pet lovers too, so your furry friends will get plenty of love while we work! If you’ve got a special treat or snack for them, feel free to share—we’re happy to make friends with your pets!

Will you move the appliances to clean behind and underneath?

To protect your flooring and water hookups, we don’t typically move appliances. But if you move them out for us, we’ll happily clean all the exposed areas!

Will you move furniture to clean under?

We’ll do our best to clean under all furniture, especially if floors are your priority. We just ask that furniture movers are placed under couches to help prevent scratching hardwood floors. We'll go over all the details during your estimate to make sure we’re on the same page!

Do you provide supplies?

Yes, we provide all the cleaning supplies you need, so you don’t have to worry about stocking them! We make and manufacture our own line of products, and we bring everything with us. As part of our health-focused mission, we never use bleach or harsh chemicals—just natural, non-toxic solutions. Your home will be left smelling amazing with the refreshing scent of essential oils!  

What does “green house cleaning” mean?

Green cleaning means we use only natural, non-toxic products that are safe for your home and the environment. Our cleaning solutions are made from natural ingredients and are fully biodegradable. We also take pride in thoroughly training our staff on the benefits and proper use of these products, which is why we stick to our own eco-friendly line—no harsh chemicals, even if requested. We believe in providing the safest, healthiest clean for you and your family!  

Do you provide free estimates?

Yes, we do! We offer free, no-obligation estimates to give you a clear idea of what to expect. Feel free to check out our videos on social media to learn more about the process and what it’s like when we come to your home for an estimate or cleaning. We’re here to make everything as easy and transparent as possible!

How do I book an appointment?

It’s simple! Just give us a call or send us an email, and one of our friendly office team members will be happy to assist you. We’ll help you get set up for a free estimate and make sure you receive the best cleaning services you’ve ever had!

Contact Us

Copyright © 2025 Maid Naturally. All rights reserved.